Refund & Cancellation Policy

1. Overview

BrainTrain AI Academy is operated by Taydeu Media LLC. This policy explains how refunds and cancellations work for our paid digital products: the $9 Résumé-to-Income workflow, the $47 Interactive AI Business Blueprint, and the $47/month AI Coach membership.

2. One-Time Digital Purchases ($9 Résumé-to-Income & $47 AI Business Blueprint)

Because these products provide immediate access to digital resources, personalized AI-generated results, or downloadable materials, purchases are generally final once the purchased content or service has been successfully delivered or made accessible.

3. Refund Exceptions

Customers may request a refund in the following circumstances:

• A duplicate or incorrect charge occurred.
• Payment was completed, but the purchased product or service was not delivered or made accessible, and we cannot resolve the issue.
• A material technical problem prevents access to the purchased product, and we cannot provide a reasonable remedy.
• A refund is required under applicable consumer protection laws.

Other refund requests may be reviewed individually at Taydeu Media LLC's discretion. If a full refund is granted for a one-time digital purchase, access to that purchased product will be revoked. Partial refunds do not change access.

4. AI Coach Monthly Subscription ($47/month)

AI Coach is a recurring monthly subscription at $47 per month. The subscription automatically renews each billing period until you cancel. There is no trial period.

You may cancel future renewals at any time through the "Manage Billing" link in your AI Coach dashboard, which opens the Stripe Customer Portal. Cancellation stops subsequent renewal charges. Access continues through the end of the billing period you have already paid for.

Payments for billing periods already started are generally nonrefundable, except for qualifying billing errors, unresolved service-delivery problems, or refunds required by law.

5. How to Request Assistance or a Refund

Contact taydeumedia2025@gmail.com with the email address used for purchase, the product name, the date of purchase, and a description of the issue.

Do not send credit card numbers or sensitive payment information by email. We will review the request and respond with the available resolution. Approved refunds will ordinarily be returned through the original payment method, subject to payment processor timelines.

6. Your Legal Rights

Nothing in this policy limits or excludes consumer rights or remedies that cannot legally be waived under applicable law.

7. Questions

For questions about this policy, see our Terms of Service or contact us at the email above.